For the purposes of this policy, Signals Analytics defines the term “client” as a business with which Signals Analytics has an established relationship, “customer” as a customer of a Signals Analytics client, and “respondent” as an individual who takes Signals Analytics surveys independent of Signals Analytics clients.
Signals Analytics uses approved Standard Contractual Clauses for the transfer of data collected in the European Economic Area and Switzerland to the United States, and is available to enter into Standard Contractual Clauses with clients that transfer such data to Signals Analytics.
Signals Analytics does not receive, use or collect personally identifiable information, such as names, addresses, phone numbers and email addresses, except under the following circumstances:
When an existing or prospective client goes to www.signals-analytics.com to request a demonstration of a Signals Analytics product, he or she must provide contact details including person-specific information (name, title, phone number and email address) and organization-specific information (name and address). Signals Analytics also collect some marketing contact information such as name and email address through third parties. We use these information for marketing purposes only. Signals Analytics may also append the information collected through our website, through emails, other contact with the individuals, in order to improve our website and services.
As is true of most web sites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.
In order to improve services we offer you, to improve marketing, analytics, or site functionality, we may combine this automatically collected log information with other information we collect about you.
Technologies such as: cookies, beacons, tags and scripts are used by Signals Analytics and our partners (e.g. marketing partners), affiliates, analytics or service providers These technologies are used in analyzing trends, administering the site, or tracking users’ movements around the site. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
We may partner with a third party to manage our advertising on other sites. Our third party partners may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here (or if located in the European Union click here) Please note this does not opt you out of being served ads. You will continue to receive generic ads.
Signals Analytics is not in the business of selling or renting personally identifiable information gathered on its website or in the course of client work to third parties. Signals Analytics shares information with third parties, such as its clients, only as described in this policy or as described at the time information is collected. For example, Signals Analytics may, at the request of a client, ask you for your email address so a client can follow up with you about your responses to a survey. The provision of such information is typically voluntary, and at all times participation in a survey is, of course, voluntary.
Individuals may also elect to opt out at any time from receiving email from Signals Analytics regarding Signals Analytics products and services. An opt-out choice will be added to Signals Analytics opt-out list for communications about products and services within ten (10) business days of unsubscribing.
Individuals who wish to reverse an earlier unsubscribe option may contact Signals Analytics Privacy Contact (see contact information below) to change their opt-out status.
Customers and respondents may contact Signals Analytics (see Privacy Contact below) at any time if they feel there is an error in their personally identifiable information or request deletion of personally identifiable information. Because Signals Analytics generally receives and retains personally identifiable information as an agent of its clients, it will usually refer individuals reporting inaccuracies in their personally identifying information to the originating source for correction.
Subsequent to verifying the identity of a person making a request, Signals Analytics will respond to a request for offline access to personally identifiable information within 30 days of receiving the request.
We will retain your information for as long as needed to provide you services. If you wish to request that we no longer use your information to provide you services contact us at the contact information listed below, and we will coordinate with the Signals Analytics client for which the data was collected. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
When requested by legal authorities to disclose personally identifiable information, Signals Analytics will inform the court of various factors justifying confidentiality and respondent anonymity. However, Signals Analytics may be required by law to disclose personally identifiable information where judicial or other governmental subpoenas, warrants, or orders are properly issued or if the Signals Analytics reasonably believes that use or disclosure is necessary to protect its rights. Individuals’ unsubscribe option in no way limits Signals Analytics use, disclosure or distribution of personally-identifiable information to the extent such use, disclosure or distribution is required by law, court order or other valid legal process. Signals Analytics will communicate with the affected client as soon as possible, unless prohibited by law or court order.
If Signals Analytics is involved in a merger, acquisition, or sale of all or a portion of its assets, Signals Analytics may transfer your data. In such a circumstance, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personally identifiable information, as well as any choices you may have regarding your personally identifiable information.
We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at firstname.lastname@example.org.
Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personally identifiable information from our blog or community forum, contact us at email@example.com.